Questions, answered

Quick answers about our shop, delivery, payment and returns.

Where is your shop?

Our shop is at the Digital Shopping Mall, Room F7, Moi Avenue, Nairobi. It is open 9:00am to 6:30pm; WhatsApp us on 0703 616 705 to check Sunday and public-holiday hours. You can collect online orders there for free.

Do you deliver across Kenya?

Yes. Delivery within Nairobi CBD costs KSh 300, and other areas are priced at checkout by location. Once your payment is confirmed we usually dispatch the same or the next working day.

How do I pay?

Place your order, then pay by M-Pesa Send Money to 0703 616 705 and we confirm it. Cash on delivery is available where offered, and you can also pay at the shop.

Can I order on WhatsApp?

Yes. Every product page has an Order on WhatsApp button, or message us on 0703 616 705 with the product name.

What is your returns policy?

You have 24 hours from delivery or collection to return an unused item in its original packaging for an exchange or store credit. Faulty, damaged or wrong items are replaced or refunded in full, and we cover the return delivery.

Are your prices fixed?

Yes. The price you see is the price, in Kenya Shillings. Delivery is shown separately before you pay.

What do you sell?

Kitchen, storage and home essentials: about 280 products across 15 categories, from egg holders and spice racks to shoe racks and duvet sets. Most cost between KSh 1,000 and 5,000.